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Introduction

Welcome to the privacy policy of Tinda Zone. This document explains how we collect, store, protect, and use personal information that you may provide when visiting our online store. We are committed to protecting your privacy and ensuring transparency in our data handling practices. Our policy is designed in compliance with applicable European privacy laws, including the General Data Protection Regulation (GDPR), as well as other relevant laws in jurisdictions that impact our operations. By using our website and services, you acknowledge that you have read and understood our practices as outlined herein.

This privacy policy is designed to give you detailed information on the types of personal data we process, the purposes for which we process such data, your rights regarding your personal data, and the security measures we implement to protect your information. We encourage you to read this policy carefully and to contact us via the details provided below if you have any questions or require further clarification.

Data Collection and Types of Data

At Tinda Zone, we collect and process various types of information from or about you when you access our website and make purchases. The main categories of data we collect include:

  • Personal Identification Data: This includes your name, email address, phone number (+358 40 634 201 7), and postal or physical address (9 | Eeronviita | Seinäjoki | 60150 | Suomi) that you voluntarily provide when registering, placing orders, or communicating with our customer service team ([email protected]).
  • Payment Information: In order to process transactions securely, we may collect payment card details and other billing information. Such sensitive payment data is processed in compliance with applicable payment processing and data protection regulations and is stored only for the duration necessary to complete the transaction.
  • Technical Data: Like many online businesses, we also receive information automatically such as your IP address, browser details, operating system, device identifiers, and usage data (including pages visited and time of access). This data helps us improve the website performance and tailor your browsing experience.
  • Marketing Data: When you opt in via our newsletter subscription or other marketing communications, we record preferences and interactions to customize the promotional content that is tailored to your interests.

Please note that the collection of certain data may occur automatically when you use our website by the use of technologies such as cookies and web beacons. We ensure that these technologies function in a transparent manner and in line with applicable European regulations.

Use of Your Data

The personal information that we collect from you is used for the following purposes:

  1. To process and manage your orders, ensuring a smooth and efficient transaction process.
  2. To provide customer care and support. We may use your data to resolve issues, respond to inquiries, and facilitate returns or exchanges.
  3. For internal record-keeping and administrative purposes, which may include analytics and performance monitoring to enhance website functionality and user experience.
  4. To fulfill marketing and promotional activities. This includes sending newsletters, special offers, and product updates in accordance with your communication preferences.
  5. To comply with legal obligations and protect our rights by preventing fraud, unauthorized transactions, and misuse of our services.

Your data is used strictly in line with the purposes described above. We take careful steps to ensure that any processing performed on your data abides by the highest standards of data protection as established under applicable laws.

Data Retention

We retain your personal information only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Data relating to transactions is kept for a duration that allows us to meet legal obligations, resolve disputes, prevent fraudulent activities, and enforce our agreements.

When the retention period has expired, your data will be securely disposed of or anonymized in a way that prevents its association with your identity. Specific retention periods may vary depending on the type of data and the purpose of its collection.

Data Security

At Tinda Zone, we have implemented strict security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard encryption, secure server configurations, firewalls, and regular security assessments to reduce potential risks. Access to your data is restricted to only those employees, contractors, and third-party service providers whose roles require it, all of whom are bound by confidentiality obligations and may be subject to disciplinary actions or legal sanctions if they fail to meet these obligations.

Despite our best efforts to protect your information, it is important to remember that no method of transmission or storage on the internet is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights and Choices

We value your privacy and are committed to ensuring that you have control over your personal data. In line with applicable European privacy rules and the GDPR, you have the following rights regarding your information:

  • Right to Access: You may request a copy of all personal data we hold about you.
  • Right to Rectification: Should you notice any inaccuracies or incomplete information, you have the right to request corrections or updates.
  • Right to Erasure: You may request that your personal data be deleted, subject to our ability to satisfy legal and administrative requirements. This includes the “right to be forgotten” where satisfying requests may be subject to statutory limitations.
  • Right to Restrict Processing: Under certain conditions, you may request that we limit the processing of your personal data.
  • Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and the right to transmit that data to another controller.
  • Right to Object: You may object to the processing of your personal data for direct marketing or other purposes, where applicable.

To exercise any of these rights, please contact us at the provided contact details. Our designated data protection officer or the responsible department will review your request and provide a response as required by law. Requests for data deletion, corrections, or other modifications will be processed within the statutory time limits.

Third-Party Sharing and International Data Transfers

Tinda Zone may share your personal data with trusted third-party service providers who assist in the operation and maintenance of our website, order processing, payment processing, and customer service. These third parties are contractually bound to process your information only for the purposes for which it was provided and in compliance with applicable data protection regulations.

In addition, should we need to transfer data to recipients located in other countries, we will ensure that adequate safeguards are in place to protect your information. This includes using internationally recognized standard contractual clauses or other approved procedures as required to ensure compliance with European privacy law.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy as needed to reflect changes in our practices, technology, or legal requirements. In the event of any significant changes, we will update the date at the top of this policy (2025-04-04) and notify you via appropriate means such as email notifications or a banner on our website.

We encourage you to review this policy periodically to stay informed on how we are protecting your information. Continued use of our website after any modifications to the policy constitutes your acceptance of the revised terms.

Contact Information

If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please do not hesitate to contact us. You can reach our Data Protection Officer or Customer Service Department using the following details:

  • Company Name: Tinda Zone
  • Telephone: +358 40 634 201 7
  • Email: [email protected]
  • Address: 9 | Eeronviita | Seinäjoki | 60150 | Suomi

We are committed to addressing and resolving any concerns promptly. Thank you for your trust in us, and we look forward to continuing to serve you while safeguarding your privacy.

Additional Provisions and Final Notes

In addition to the details provided above, we want to clarify that this privacy policy forms part of our overall Terms and Conditions. It coexists alongside our user agreements and any other legal notices that apply to your use of our services. The provisions of this privacy policy shall prevail in cases of inconsistent interpretations when it comes to the processing and protection of personal data.

Our commitment to data protection is ongoing, and we continuously evaluate and update our security practices and policies in line with technological advances and regulatory changes. Should any uncertainties arise over the use or protection of your personal data, our dedicated support team will be available to guide you.

We appreciate your business and value the trust you place in us by providing your personal information. We aim to maintain the highest level of security and integrity in our data processing methods. This document is intended to be informative and exhaustive, ensuring that you remain well-informed about how your privacy is respected and managed at every step of our interaction.

The privacy of our users is a priority, and we continuously align our practices with not only local and European regulations but also with the best practices recommended by regulatory bodies and industry standards, including guidelines relevant to the management of online advertising and tracking mechanisms. Each update to our system, terms, or privacy practices will be clearly signposted in future communications.

By accessing and using our online store, you acknowledge that you understand and accept the practices described in this privacy policy. Your continued use of our website signifies your consent to the data practices as outlined and any reasonable updates that may be made from time to time. We thank you for being a valued user of Tinda Zone and for supporting a secure and trustworthy online environment.

Last updated on: 2025-04-04.

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